#27unit 2e commerce payment system

Online credit card transaction

Card-based payment processing over networks.

Learning Objectives

  • Describe the five parties in an online credit card transaction.
  • Explain the step-by-step online credit card purchasing cycle.
  • Understand the role of SSL/TLS and the merchant account.
  • Identify the limitations of online credit card payment systems.

Explanation

When you pay online with a credit card, the merchant never sees your card. The transaction goes through a clearinghouse and merchant bank to your card-issuing bank for verification, using SSL/TLS encryption to protect the data.

Online credit card transactions are processed in much the same way that in-store purchases are, with the major differences being that online merchants never see the actual card being used, no card impression is taken, and no signature is available. Online credit card transactions most closely resemble Mail Order-Telephone Order (MOTO) transactions. These purchases are also called Cardholder Not Present (CNP) transactions and are the major reason that charges can be disputed later by consumers.

There are five parties involved in an online credit card purchase: consumer, merchant, clearinghouse, merchant bank (sometimes called the 'acquiring bank'), and the consumer's card-issuing bank. In order to accept payments by credit card, online merchants must have a merchant account established with a bank or financial institution. A merchant account is a bank account that allows companies to process credit card payments and receive funds from those transactions.

An online credit card transaction begins with a purchase. When the consumer wants to pay, a secure tunnel through the Internet is created using SSL/TLS. Using encryption, SSL/TLS secures the session during which credit card information will be sent to the merchant and protects the information from interlopers. SSL does not authenticate either the merchant or the consumer — the transacting parties have to trust one another.

Once the merchant receives the credit card information, the merchant software contacts a clearinghouse — a financial intermediary that authenticates credit cards and verifies account balances. The clearinghouse contacts the issuing bank to verify the account information. Once verified, the issuing bank credits the account of the merchant at the merchant's bank (usually in a nightly batch process), and the debit to the consumer account is transmitted in a monthly statement.

Key Points & Important Terms

Key Points

  • Five parties: consumer, merchant, clearinghouse, merchant bank, issuing bank.
  • Online transactions are CNP (Cardholder Not Present), like MOTO.
  • SSL/TLS secures the session but does not authenticate either party.
  • A merchant account is required to accept card payments.
  • Clearinghouses authenticate cards and verify account balances.
  • Limitations: poor security, merchant risk (repudiation), high costs, social equity.

Important Terms

Cardholder Not Present (CNP)
A transaction where the merchant never sees the card; typical of online and MOTO purchases.
Merchant account
A bank account that allows companies to process credit card payments and receive funds.
Clearinghouse
A financial intermediary that authenticates credit cards and verifies account balances.
Acquiring bank
The merchant's bank that receives funds from card transactions; also called the merchant bank.
SSL/TLS
A protocol that creates a secure encrypted tunnel for transmitting card information online.
Payment gateway
An Internet payment service provider (e.g. Authorize.net) supplying merchant account + processing software.