#33unit 2online auctions

Defining and measuring the growth of auctions and dynamic pricing

How auctions and dynamic pricing expand and are measured.

5-mark Exam Answer

5-mark answer

Dynamic pricing is the practice of changing prices based on demand, supply, and customer behaviour rather than fixing a single price. According to Laudon and Traver, the Internet has enabled the resurgence of auctions and other dynamic pricing mechanisms by eliminating the menu costs that kept traditional retail prices fixed.

  • 1.Dynamic pricing vs fixed (menu) pricing
  • 2.Internet eliminates menu costs
  • 3.Three mechanisms: auctions, surge, flash
  • 4.eBay, Uber, and flash sales as examples
  • 5.Growth measured by transaction volume

Dynamic pricing is the practice of changing prices based on demand, supply, and customer behaviour rather than fixing a single national price. In traditional retail, changing prices was expensive (the so-called menu costs), so one national price was the norm, and dynamic pricing was rare. The Internet eliminates most menu costs and enables real-time price changes, so dynamic pricing has come to the fore.

There are a number of different kinds of dynamic pricing mechanisms. Auctions are the most well-known: buyers bid against one another and the price is established by the highest bidder. eBay, the online auction site utilised by both businesses and consumers, is the classic example.

Surge pricing is a kind of dynamic pricing used by companies such as Uber. Uber uses a dynamic pricing algorithm to optimise its revenue, raising prices when demand outstrips supply. But surge pricing, like most dynamic pricing schemes, is controversial because consumers feel they are being charged unfairly.

A third dynamic pricing technique is flash marketing, which has proved extraordinarily effective for travel services, luxury clothing goods, and other goods. The growth of auctions and dynamic pricing is measured by transaction volume and revenue — eBay's $6.1 billion in 2015 net revenues and ~$78 billion worth of goods sold are key metrics.

Uber raises prices during rain or rush hour (surge pricing), eBay lets buyers bid up the price of a vintage camera (auction), and a luxury site runs a 24-hour flash sale — three flavours of dynamic pricing made possible by the Internet.

The Internet has driven the resurgence of dynamic pricing via auctions, surge pricing, and flash marketing, with growth measured by transaction volume and revenue.

dynamic pricingmenu costauctionsurge pricingflash marketing

The exam interface follows the university paper pattern: Section A & B carry 5-mark questions; Section C carries objective questions.